We have moved to a new documentation platform. This section is no longer supported. For the up-to-date information, see Installation best practice.


Before installing Intelligent Automation Cloud – Express or Business, make sure that:

Installation Procedure

Follow instructions in Intelligent Automation Cloud Express/Business Installation to install Express Edition or Business Edition. Please run the installation file As administrator.

To create multiple users, view instructions here.


In case of a successful installation, you should see the following message.

If you have any issues during the installation process, do as follows.

  1. Check our installation troubleshooting guide. Find the issue you have faced and follow the instruction to fix it.
  2. If it didn't help, collect the following information:
    1. Intelligent Automation Cloud  – Express or Business – version and installation type (go to Control Panel > All Control Panel Items > Programs and Features)

    2. screenshot of your system properties

    3. screenshot of the error you get
    4. installation logs as described in the Installation logs article
  3. Send this information to our customer service with the issue description.